The following code shows how to force a field in Crystal Reports to use Title Case (first letter upper case).
This is done using the ProperCase function.
To use, create a Formula Field and replace fieldname with your field.
ProperCase( fieldname )
The formula field will output the field in TItle Case.
Reference: http://stackoverflow.com/questions/10748411/how-to-set-initial-letter-caps-in-crystal-report