The rise of artificial intelligence (AI) language models, like ChatGPT, promise to significantly transform the workplace. By improving how we handle, summarise, and communicate information, these AI models will introduce…

Over the last few years, Artificial Intelligence (AI) has become a buzzword that's impossible to ignore. Generally this comes down to two types of AI: Predictive AI has the ability…

6 expert tips on creating a successful process map that covers the entire organization's involvement, communicates the process effectively, and provides insights for improvement.

​Swim lane diagrams are a popular tool for documenting business processes, but they have limitations in sharing tasks, decision-making, complicated processes, lack of detail, and suitability for large processes.