This process details how to restore an iPhone 3GS to its factory defaults
- From the main menu, select ‘Settings’
- Select ‘General’
- Scroll to the bottom of the menu and select ‘Reset’
- Select ‘Reset All Settings’
- If prompted, enter in the PIN number for the phone
- Select ‘Reset all settings’
- Select ‘Reset all settings’ again
- The phone will turn off, press the Power button at the top right of the phone to turn it back on.